can i return my new phone to at&t

Go to our return policy and check out the Returning your device video. Can I return my new iPhone 4.

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. For example Cricket Wireless uses the same towers as ATT so you can use your old ATT phone with a Cricket SIM card. When mailing back your return be sure to keep your tracking number. Some phones devices and accessories dont use the standard ATT return policy.

On the next page youll see instructions for how to complete your return. Do Not use one package to return multiple trade-ins. ATT values our relationship with you and offers a return policy for equipment and services purchased directly from ATT.

And for all returns and exchanges. ATTs Terms and Conditions. Before you ship Make Sure You.

You can go to any T-Mobile store to return a device. Make sure the device youre trading in to att. Do not use the shipping label that came with your NEW phone.

Get a really awesome device for next to nothing. Refunds are applied using the. Not long ago my phone is shut down.

Provide your contact information and select Continue to submit your return. If you do happen to buy a new iPhone from one of the big four carriersand you can return it without inadvertently cancelling your entire account Verizon T. You have 14 days to return your iPhone.

I think overall the phone has sub-standard quality at least what I had grown used to with my 3Gs. When you are ready to get a new phone here are some simple steps to follow to remove that personal information before you turn in the phone. You have 14 days to return a device purchased at a store.

You have 30 days to return your device or your service credit will not be applied. Carrier iPhone Return Policy. It is just that my phone is not on their white list.

You will need your receipt. Return all equipment acquired in connection with your activation your Device andor accessory along with proof of purchase and completed Return Form. Your phone has a lot of personal information stored in its memory.

You would have to ask ATT. To start the process contact us via online chat or 8003310500. If you need to reorder a return kit go here to make a request.

And you may have to pay a restocking fee of 50. That label is used to return the New Device and will not be sent to the ATT Trade-In Program facility. If the phone or device you purchased does not meet your expectations return it by mail within 14 days from the date the equipment was shipped.

For 15 days or more a refund is subject to the manufacturers warranty period. For example some devices must be returned within 14 days from the date of purchase instead of 30 days. Up to 6 cash back Refurbished wireless devices carry a 90-day manufacturers warranty from the date of purchase.

As long as the iphone works and looks as it should I dont see the issue. However if you get to keep it you can take it to another carrier on the same network. Call 800-331-0500 to reach the ATT customer service line.

Youll also need to pay any early termination fees that your carrier charges. If you bought a phone or received a discount on your plan that requires a trade-in online or over the phone well ship a return kit to you. A restocking fee may be charged for the return.

Upgrade my device with trade-in. Once you opened the box your was a used iphone and will be a refurbed unit that someone will get once it has been repaired and checked and it will be as good as new maybe better as it has been checked out. You can return or exchange a device during the 14-day return period.

When you end your contract you may have to return your phone to the carrier. Contact us at 1-800-672-5390 to cancel your new service activation. My 3Gs was a tank and had fantastic reception and was fast.

Youll need to call us at 1-800-937-8997 to start your return and receive a return label. That means hes still paying 849 for his iPhone 12. Take your phone in its original packaging with your receipt back to the shop.

I have had it for a week and just wondering if I can return the phone and how that would work with ATT. GoPhone customers can return equipment within 14 days. And when I called ATT the customer service said my phone is 3G dependent and can no longer work when 3G goes away which I later found out that it is not true.

You can buy his model a 128GB iPhone 12 for as little as 799 ATT delivered my new phone and transferred my data from my old phone recalls Sinha. Once you reach the support line let them know that your phone has a malfunction or defect and that youd like a replacement. For specific exception details about the return policy for your phone device or accessory visit ATT Wireless Return Policy and click the Returns by Device tab.

Then within 30 days of receiving your new device from Samsung and activating it you can take another phone to trade in to an ATT corporate store to get the 800 trade-in bill credit promotion. With ATT you can exchange your iPhone within 30 days of purchase. If youre within this period no probs.

Most shops have a 14 or even 30 day return period when you can get your money back no questions asked. If you want to switch to another cell phone carrier but still owe a balance on your device your carrier will usually bill you for the remaining amount which can get expensive if you still have a lot of payments to make. Once weve started the return process.

They told me to mail my old phone to ATT for trade-in and rebate The path to a rebate. We have provided a step-by-step checklist to help you return above. Use the Print Return Label button and attach your pre-paid shipping label and any hazmat labels to the outside of your shipping box.

Bring proof of purchase such as an emailed or printed receipt. Your free or discounted phone requires you to stay with ATT for 24 or 30 monthsWhile youre not contractually obligated to stay with ATT you will need to pay a buyout price for your phone before you can take that device to another. You do have some options however if you dont want to pay a lump sum.

This return policy may not reflect the policies of ATT authorized retailers. Your first step here is to check the returns policy of the shop you can find this online or sometimes on the back of your receipt. All four major carriersATT Verizon Sprint and T-Mobilehave similar return policies.

And after a long call they sent me a free replacement phone they offer. You can only return items from one order at a time. At-a-Glance Discounted Phones Expectation.

Each trade in has its own tracking and mailing information. Customer Care or online purchase. Give the customer support operator your ATT account information which may include an email address and phone number so they can confirm the warranty and service.

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